Privacy Policy

Last updated: July 2026

San Secondo 12 ("we", "us", "our") operates this website. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website or contact us regarding a stay at the apartment.

1. Data Controller

The data controller responsible for your personal data is:

San Secondo 12
Via San Secondo 12, 10128 Torino (TO)
Piemonte, Italy
Email: info@sansecondo12.it (placeholder)
Tel: +39 0XX XXX XXXX (placeholder)
CIN (Codice Identificativo Nazionale): IT001272C22CIS6I6D

2. What Data We Collect

We may collect the following types of personal data:

• Contact information — name, email address, telephone number, provided when you contact us via the website or WhatsApp
• Booking information — dates, number of guests, special requests and any other details you provide when booking a stay
• Communication records — correspondence sent to us by email or messaging platforms
• Technical data — IP address, browser type, pages visited and time spent on the site, collected via cookies (see our Cookie Policy)

3. How We Use Your Data

We use your personal data for the following purposes:

• To respond to enquiries and manage bookings of the apartment
• To communicate information relevant to your stay
• To process payments securely via our payment provider (Stripe)
• To comply with legal obligations under Italian and EU law

We do not sell, rent or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your personal data on the following legal bases under the GDPR (Regulation EU 2016/679):

• Contractual necessity — to process a booking or enquiry at your request
• Legitimate interests — to operate and improve our website
• Consent — for the use of non-essential cookies, where you have given your consent via our cookie banner
• Legal obligation — where we are required to process data under applicable law

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Booking-related data is retained for a minimum of 10 years for Italian tax and accounting purposes. Contact enquiries not resulting in a booking are retained for up to 24 months.

6. Your Rights

Under the GDPR you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data (subject to legal retention obligations)
• Object to or restrict certain processing activities
• Withdraw consent at any time (where processing is based on consent)
• Lodge a complaint with the Italian data protection authority (Garante per la protezione dei dati personali) at garanteprivacy.it

To exercise any of these rights, please contact us at info@sansecondo12.it.

7. Cookies

Our website uses cookies. For detailed information on the types of cookies we use and how to manage your preferences, please read our Cookie Policy.

8. Third-Party Services

Our website uses third-party services including Google Fonts (font delivery) and Stripe (payment processing for bookings). These services may collect technical data in accordance with their own privacy policies.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or destruction. Communications via our website are transmitted over HTTPS.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date of the most recent revision appears at the top of this page. We encourage you to review this policy periodically.

11. Contact

For any questions or requests relating to this Privacy Policy, please contact us at info@sansecondo12.it or by post at the address above.